What is a Toll-Free Number?
A Toll-Free number can be described as a number that starts with a prefix 1800 and enables businesses to get connected with their customers to establish better consumer business relations. Toll-free is free for the customers; only companies need to pay for incoming and outgoing.
How Does It work?
If a customer wants to submit feedback or resolve an issue, the customer dials a company-registered toll-free number. Then this user is routed to cloud calling, and the business and the customers connect.
And now, the user can get their queries solved by the industry.
How a business or enterprise can get a Toll free number:
Businesses that want to buy a toll-free number and wish to provide their customers with a customer care service can use this facility and build a dedicated audience. Apart from the telecom company, one can apply for a Toll-Free number via a third party. Those with world-comprehensive connection companies such as fonada can be helpful for such queries.
Advantages Of A Toll-Free Number:
Improves Brand Image
A customer can quickly get in touch with your Toll-free service. And your brand gets recognized as you give them the best post sales service for your products.
Enhances Customer engagements
When you use the 1800 toll-free number, you can enhance your customers' experience by using different cloud telephony solutions; for instance, IVR can engage your target audience for a longer time.
Build Customer Trust
As a business, your duty should be to give 100% assurance to your customers after the sale of that product, and a customer should have a facility where they can raise their particular queries. When you provide this valuable assistance to your customers, it directly generates trust in your customers.
Since business that provides post-sales services in the market are trusted more, as compared to their competitors. The advertisements that give a Toll-free number for companies are proven to have a more substantial customer base in the market.
What are the toll-free numbers in India?
A TOLL-FREE number is a number that starts with digits consisting of 1800, and a user can call this number throughout the country. 1800 Toll-Free is cost-free for the customer.
How to get a toll-free number in India?
One can get a Toll-Free number service from the toll-free service provider that is Fonada. These companies provide a cloud telephony facility through which you can connect to your customers effectively.
How can businesses in India benefit from toll-free numbers?
Providing Toll-Free assistance to your audiences will automatically create trust in your valuable consumers, directly leading to increased sales.
How much does it cost to get a toll-free number in India?
For a customer, it costs zero, but the prices vary for the business from service to service. One can call toll-free wherever in the country that too free of cost.